ETR Insights presents an interview with the VP & Manager of Data Analytics for a large financial services enterprise, who describes an uncertain pace of technological investment within finance. Any economic recovery will be closely tied to the commercial real estate sector’s performance, with attention on how businesses adapt to persistently high interest rates. They touch on inflation’s impact on banks, shifts in resource recycling, and significant software price increases, and note the potential of generative AI to augment work and improve skill sets, though they are skeptical AI will entirely transform the industry. Our guest highlights the critical role of real-time streaming analytics in risk management; the conversation includes insights into cloud adoption challenges, security trends focusing on fraud prevention, and the role of low-code vendors in shaping business application development. Read on for more on security best practices within finance and regulatory challenges associated with using AI for customer support.
