The ETR Newsletter

A weekly burst of proprietary data & flash insights spanning the space as a sanity-check, juxtaposed to the hype and opinions flooding the enterprise technology landscape.

“Top-Notch” Zscaler Struggles to Cater Across Verticals

“Top-Notch” Zscaler Struggles to Cater Across Verticals

ETR Insights presents an interview with the Cyber Attack Response Engineer for a global financials enterprise. Readers will appreciate this informed perspective on platform-style security solutions, ZTNA, endpoint updates and sensor-based security technologies, and cost-efficient log management. The discussion turned quickly to security vendors, including Cloudflare, Tanium, CrowdStrike, Okta, Ping, SailPoint, and more within the space, and offers particular insight into Palo Alto’s perceived strengths over Cisco, and Zscaler’s capacity to service multiple industry verticals.

ETR Earnings Calendar: CrowdStrike, Snowflake, Okta, Workday, Zscaler

With earnings season in full swing, ETR highlights data reviews for CrowdStrike, Okta, Snowflake, Workday, and Zscaler. The data cited in this article is from ETR’s October 2023 Technology Spending Intentions Survey (TSIS). Take a look at October Technology Spending Intentions Survey (TSIS) data for CrowdStrike, Snowflake, Okta, Workday, and Zscaler.

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Zscaler’s Strong Position in a Competitive Market

Though they recognize a broader pullback in enterprise IT rollouts and are wary of any upcoming recession, this director has yet to throttle back IT spend. They see IT as a competitive advantage. “We’re doing some very unique things in terms of providing IT services to other companies in our industry, so our executive team certainly sees it as a strategic differentiator and not a cost to be minimized.” They also see this year’s industry pullback as relative to heavy investments already made during the pandemic to enable remote work and modernize tools. This organization is not reducing staff or delaying projects; rather, they are focusing on optimizing licensing and reducing hardware spend, recycling savings to maintain staffing levels and project plans. Read more–>

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Oct23 Technology Spending Intentions Survey Recap

Following last week’s review of the Macro Views Survey data, this week, we dive into a high-level overview of the recently concluded October 2023 Technology Spending Intentions Survey (TSIS), ETR’s core syndicated survey that has been conducted quarterly for more than 12 years. This data set is the original foundation on which ETR was built, and in this article, we will examine the high-level stats, sector-level trends, and overall vendor leaders and laggards that emerged from this survey period.

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The State of Observability for Retail

New Relic once again partnered with ETR to produce its third annual Observability Forecast, the most robust survey of its kind on the state of observability, drawing insights from 1,700 IT decision makers. Now, a new cut of that data has been released as the State of Observability for Retail, which looks at the data from the 173 respondents in the retail/consumer industry. Facing a challenging macroeconomic environment with high inflation and supply chain disruptions, retail organizations need full visibility into their IT operations and e-commerce presence. The report covers the frequency and cost of outages in the retail environment, the trends that are driving the adoption of observability technologies in the industry, the number of observability tools retail organizations have, and many other topics. Read more>>

ETR’s OCT23 Macro Views Findings Report

Since March of 2020, ETR has been conducting a higher-level macro overview survey to determine overall spending budgets and trends impacting the enterprise technology landscape. In the October 2023 iteration, over 1,730 IT decision makers participated in the Macro Views Survey, weighing in on overall budgets, spending priorities, hiring trends and wages, rate of new IT deployments, remote work, and much more. In addition, the macro survey also overlaps the higher-level spending direction with our vendor-specific TSIS data to see which vendors are impacted the most (and least) by directional spending movements. In this article, we will provide a glimpse into some of the key findings from the survey and ensuing data report dealing with IT budgets, information security priorities, and generative AI.

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