ETR Insights presents an interview with an Enterprise Architect for a large tech services and consulting enterprise, who is enthusiastic about increasing IT budgets and the need to develop IT frameworks to support AI/ML. They highlight the widespread adoption of low-code applications and the prominent role of generative AI at their company, particularly for chatbots and summarizing data. Data quality and organization are crucial, requiring a blend of AI and human intelligence to manage and interpret data. They praise Microsoft for its collaboration and project management, though more complex tools like Power BI present an ongoing need for specialized IT skills. Read on to learn why this organization rarely engages with specialized IT solutions, why they have adopted Figma company-wide, and why our guest is finding it difficult to justify Microsoft Copilot’s considerable licensing costs.
