The CIO for Global Technology Solutions at a large healthcare and tech enterprise is ready for streamlined services and robotic process automation, and he advises firms to scale back fantasy projects and focus on the “sweet spot of what their customers and clients need.” The product of a series of mergers, this organization needed to quickly consolidate CRM, productivity, and collaboration tools. Furthermore, “holistically neutral” vendors that integrate well with a variety of products no matter the cloud platform have become most desirable. Read on to learn more about which vendors they selected, how to best leverage the three major cloud providers, and why our guest anticipates a coming wave of Security-as-a-Service.
