This Observatory report features the most comprehensive and current end-user and evaluator data and feedback on the Unfiied Communications as a Services (UCaaS) marketplace. Backed exclusively by ETR’s new Market Array data, the vendors covered in this report are positioned in Leading, Advancing, Tracking, or Pursuing vectors according to Momentum and Presence in the market. The plotting of the vendors in the subsector is based exclusively on the data, not opinions or vendor influence.
