ETR recently ran another survey iteration to assess the possible impact of strong emotions in our first CrowdStrike outage survey, repeating all five questions from one month ago. On top of this, we asked new inquiries about the past few weeks, including alternative vendors evaluated and compensation for operational impacts. Like our flash survey from July, nearly three-quarters (73%) of respondents are from large organizations, including a quarter (25%) from Global 2000 firms. Of 100 total respondents (roughly 2/3 are repeat respondents from July), 98 cited impacts from the failure. All but one are still using the Falcon platform, which is unsurprising given the complexity, time, and cost involved with replacing an endpoint security vendor.
