As budgets tighten, UCaaS platforms are being evaluated on more than just features. Our latest ETR Observatory examines the UCaaS market, looking at product attributes that are helping vendors stand out from the crowd.

Following a proprietary methodology of data-backed analysis, the ETR Observatory, unlike other industry reports, is designed to assess technology leader usage of a vendor’s product and services within a specific subsector.
This Observatory provides a comprehensive snapshot of the enterprise ML/AI landscape. Review the summary to get highlights of where organizations are spending, what they’re using, what’s sticking, and where the perceived value lies.
Project and Work Management
SASE
As budgets tighten, UCaaS platforms are being evaluated on more than just features. Our latest ETR Observatory examines the UCaaS market, looking at product attributes that are helping vendors stand out from the crowd.
A Crowded Observability Market with Several Standout Vendors The observability market has grown increasingly crowded. Vendors strive to balance comprehensive coverage with user-friendly dashboards, AI-powered automation, and strong administrative...
This Observatory explores the key players shaping the rapidly evolving and essential endpoint security landscape.
Learn which players in the cloud data warehouse market are prominent, which are aligned to cloud giants, and how the remaining are standing out.
Discover the market trends, spending intentions, and platform strengths of the top SASE vendors and how the race to capture the market is intensifying.
This Observatory focuses on spending intentions, product strengths, and more on IAM vendors. Discover which are leading by integration, innovation, and ROI.
We eliminate bias and increase speed-to-market by cutting out the middleman and going straight to the voice of the customer.